Answers to your commonly asked questions
No. Keys are available for pickup after 9am on the day that your lease begins. Keys are available for pickup at Postmark’d (next to Starbacks, in the Escarpment Village Shopping Center, at 9600 Escarpment Blvd, Austin, TX 78749).
We do not have a staffed office. We are often out at properties during the day, so keeping a dedicated office space does not make sense. We use a mailbox store, Postmark’d, as our virtual office. Payments or other materials can be dropped off there. Staff at Postmark’d cannot answer any questions about your home or lease.